FAQs

1. How can I contact you?

You can contact us by sending an e-mail to: kiddozonesuport@gmail.com. We strive to respond to all inquires within 24 hours.

2. What is your return policy?

We offer a 30-day return policy, if you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange. Please visit our Return Policy page for more detailed information.

3. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping rates and delivery times vary based on your location.

4. Are your products safe for my baby?

Yes, all of our products are carefully selected and tested for safety. We prioritize high-quality, non-toxic materials, ensuring that all items meet safety regulations. Please check individual product descriptions for more information on safety features and certifications.

5. How do I change or cancel my order?

If you wish to change or cancel your order, please contact us at kiddozonesuport@gmail.com as soon as possible. We process orders quickly, so we may be able to make changes if you contact us right away. Unfortunately, once an order has been shipped, we are unable to make changes or cancellations.

6. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards, PayPal, and other secure payment gateways. All transactions are encrypted and processed securely.